Bluetooth IssuesUpdated 8 days ago

If you are stuck on the Bluetooth connection process, follow this guide to resolve the issue:

Step 1: Unplug your AutoPi Macaron or R1 device from your vehicle. 

Step 2: Disconnect your phone from the device completely. First, turn Bluetooth off on your phone, then in your phones’ Bluetooth settings, “forget” or “unpair” your AutoPi, Macaron or R1. 

Step 3: Turn your phone’s Bluetooth connection back on. Make sure location permissions are enabled, too. 

Step 4: Plug your device back into your vehicle. Turn your vehicle on and start your engine. 

• For AutoPi devices: The blue light should be solid if it is ready to pair. 
• For Macaron devices: The blue light should be flashing if it is ready to pair.
• For DIMO LTE R1 devices: The red solid light indicates the device has power and ignition is on, and a solid green light indicates Bluetooth is connected. A blinking green light indicates Bluetooth is not connected.

Step 5: Connect your phone to your DIMO device. Open the DIMO app and go through the Connect your Vehicle steps. 

• For Macaron devices: If you can’t find your Macaron device on your phone, you may need to activate Bluetooth pairing mode by pressing and holding the button on the device for one second.

If you need further assistance, we’re here to help! Please contact us at [email protected].