Bluetooth IssuesUpdated 3 months ago

If you are stuck on the Bluetooth connection process, follow this guide to resolve the issue:

Step 1: Unplug your AutoPi or Macaron device from your vehicle. 

Step 2: Disconnect your phone from the device completely. First, turn Bluetooth off on your phone, then in your phones’ Bluetooth settings, “forget” or “unpair” your AutoPi or Macaron device. 

Step 3: Turn your phone’s Bluetooth connection back on. Make sure location permissions are enabled, too. 

Step 4: Plug your AutoPi or Macaron device back into your vehicle. Turn your vehicle on and start your engine. 

• For AutoPi devices: The blue light should be solid if it is ready to pair. 
• For Macaron devices: The blue light should be flashing if it is ready to pair.

Step 5: Connect your phone to your DIMO device. Open the DIMO app and go through the Connect your Vehicle steps. 

• For Macaron devices: If you can’t find your Macaron device on your phone, you may need to activate Bluetooth pairing mode by pressing and holding the button on the device for 4 seconds, then releasing.

If you need further assistance, we’re here to help! Please contact us at [email protected].