Bluetooth Pairing GuideUpdated 2 months ago
If you're having trouble setting up Bluetooth pairing with your device, follow these diagnostic steps:
Step 1: Ensure that you've plugged your device into the OBD2 port and have waited at least 30 seconds for it to fully power on. Check that you see:
- For AutoPi devices: A solid blue light and a blinking green light.
- For Macaron devices: A solid green light and flashing blue light.
Step 2: Launch the DIMO mobile app, log in to your account, and navigate to the home screen. If you've already added a vehicle, you should see it listed. Then, select “Tap to finish onboarding”.
Step 3: Ensure that you've wallet-connect steps (see our Connecting Your Wallet to DIMO Mobile article) and have advanced to the Bluetooth pairing steps.
If the device is already paired:
Step 1: If you've previously connected to the DIMO device during pairing but had to restart the process and now your app can't find the DIMO device, go to your phone's Bluetooth settings and “forget” the device.
Step 2: Return to the DIMO app and retry pairing.
If Bluetooth devices are found but AutoPi/Macaron is not:
Do not leave the Bluetooth pairing screen on the DIMO mobile app. Instead, unplug the device, wait for it to fully boot. You will see:
- For AutoPi devices: A solid blue light and flashing green light for 30 seconds.
- For Macaron devices: A solid green light and flashing blue light.
Once the device has fully booted, hit the retry button in the DIMO app.
If no Bluetooth devices are found:
Step 1.1: On an iPhone, go to your phone's settings, scroll down or search for the DIMO Mobile app, click on it, and verify that Bluetooth permissions are enabled.
Step 1.2: On an Android, go to your phone's settings, scroll down to apps, search for the DIMO Mobile app, click on it, and verify that Bluetooth permissions are enabled.
Step 2: If you still can't find the device after enabling Bluetooth in your app settings:
- For AutoPi devices: Download a Bluetooth Low Energy scanner app (such as Bluetooth Low Energy Ready/BLE) on your phone to see if the device can be found.
- For Macaron devices: Enable Bluetooth pairing mode on your Macaron device by pressing the button on the device, holding for 4 seconds, then letting go.
Step 3: If you're still unsuccessful, contact support and email us your barcode at [email protected] for further troubleshooting.
For the AutoPi device:
If you are prompted to enter a PIN when pairing your Android device with your car, follow these steps:
Step 1: Start your car and let it run for 5 minutes before turning it off. This will allow your DIMO device to download a small update from the cloud. As long as the device comes online and shows a solid green light, the update should be successful.
Step 2: Wait for about 10 minutes to let the device go to sleep before attempting to pair it with your phone.
Step 3: The device is now configured to verbally speak the PIN code when prompted by your phone. It will repeat the code three times out loud. Simply type it in and click "pair." An example of this can be seen here.