DIMO Macaron Installation InstructionsUpdated 3 months ago
Getting Started: Warnings, Key Info, and Requirements
🚨Warnings
It's important to note that the installation process may not be perfect and there may be slight issues to solve. Avoid placing the device on an airbag panel or on your dash.
⚠️Key Info
- Connection to the Helium Network over LoRa is required. Please check explorer.helium.com to verify if you have nearby helium hotspots. If not, purchase a hotspot from here.
- If you have opted to purchase or use an OBD2 extension cable, you may attach one end to the DIMO Macaron and the other to your OBD2 Port.
- Find a suitable mounting location away from your dash and airbags and wipe the area down with an alcohol wipe. Attach a Velcro or 3M tape to the device (sold separately), and mount the device to your vehicle.
- The syncing process for your DIMO device can take up to 48 hours. During this time, the device will download any updates, sync with the wireless network, and fully configure itself with the DIMO protocol.
- Once your Macaron device is plugged in, it will automatically power on when you start your vehicle and power off after 30 minutes when you turn off your engine.
- Note: the device will not power on if your car has low battery power.
- The device will not update its software automatically when new updates become available.
- For information on updating the Macaron device, click here.
- If you experience anything unusual after plugging in your device, such as a check engine light, please contact us. We can help troubleshoot and ensure that everything is working properly.
- Please visit the following links for help with your web3 wallets:
- Please note that we only support vehicles that are:
- Made in 2008 or newer.
- In supported countries (find our list here).
📲Requirements
- You will need to download the DIMO Mobile app on your iPhone or Android device.
- You will need to create a DIMO account.
- You will need to create a web3 wallet, such as the three listed above or our in-app web wallet.
Step 1: Check the Contents of Your Package 📦
Inside the 📦, you should have received:
- DIMO Macaron
- Informational card (with QR codes for the DIMO Mobile App)
If anything is broken, defective, or missing, email us at [email protected].
Step 2-1: Watch the Installation Video
Step 2-2: Installing the device in your vehicle 🚙
- Head out to your vehicle to start your device installation.
- Ensure that your phone has a stable internet connection via Wi-Fi or cell service and that you can access the vehicle you want to use your hardware with.
- Locate your Diagnostics port (OBD2): This is usually located under the dashboard below the steering wheel but may be in other locations, depending on your car. For help locating your OBD2 Port, please click here.
- Plug in your hardware. The DIMO Macaron is designed to be installed without an extension cable, so you can plug it right into your vehicle, turn the car on, and the macaron will be on while you open the DIMO Mobile app.
Step 3: Connecting your hardware 🔨
Update Process
- After logging in, you will see a screen that asks you to connect your vehicle.
- Please make sure that your device has been plugged in and has 1 blinking blue light and one red light (this light might be green if you have a GPS lock).
- Click the small button on the DIMO Macaron to activate bluetooth pairing mode.
- After choosing to pair a DIMO device, your mobile app will search for available devices. Here, you will see the DIMO Macaron appear on the list - click on it to get connected and select proceed.
- If your device needs a firmware update:
- You will see a screen that says, “Update required for your device.”
- Tap the proceed button; this will download the firmware onto the device.
- NOTE: If your update doesn’t automatically start, hold down the button for 4 seconds on the device to allow for the firmware to be installed.
- The LEDs on the device will change colors, including purple and orange lights while installing, followed by flashing Red and Green lights, and a complete reboot will have a blinking blue and red light.
- After a successful update, In the mobile app, you will see a continue button, click it, and continue the onboarding process.
Reading your VIN
- The device will attempt to read your VIN to verify the vehicle you have plugged the device into. Please make sure that you have your engine turned on as instructed in the mobile app.
- Sometimes, the device fails to read the VIN. Ensure the engine is running (if you have a hybrid, the gas engine will need to be running) and try again. If your device still cannot read the VIN, please contact [email protected].
Transferring ownership
- You will be asked to sign to transfer ownership of the device "NFT" to your wallet. This validates that you are the owner of the physical DIMO smart vehicle hub. For convenience, make sure your wallet app is not set to autolock when it is closed, as this may cause some unnecessary back-and-forth between the apps.
⚠ Note: Ensure you retain access to your web3 wallet, as you will not be able to use your DIMO device without ownership of your device’s “NFT”.
Minting your Vehicle ID
- After transferring ownership of your “NFT”, you will be asked to sign to mint your vehicle ID.
Linking your Device ID and Vehicle ID
- The final step for onboarding will have you sign the last transaction pairing your Device ID and Vehicle ID together; once this transaction is completed, you will be shown the Connection Success screen and brought back to the home screen.
🎉 Congratulations!
You have connected your car to the future of mobility – welcome to the DIMO network. Click here to learn more about how $DIMO rewards work and here to find out how to qualify each week.