DIMO Subscriptions FAQUpdated 16 days ago
When will I see live data after subscribing?
You’ll start seeing live vehicle data immediately once your subscription is active.
What payment methods do you accept?
We currently support credit/debit cards (Visa, Mastercard, Amex). Our team is actively investigating other payment options, including using your tokens.
What if I don’t want to pay for a subscription?
You can still:
- Access the DIMO app and transfer tokens.
- Maintain staked tokens (locked per your agreed staking period).
But you’ll lose:
- Ability to earn tokens from vehicle data.
- Live vehicle data visibility.
Will I earn more rewards after subscribing?
Rewards are calculated based on DIP-2: Rewards Framework. Active subscriptions are required to earn rewards, but do not inherently increase reward rates.
Can I get a subscription write-off or exception?
No. Subscription fees are mandatory for data access and rewards. We do not offer payment exemptions or write-offs.
What subscription plans are available?
DIMO Pro (all features)
- R1/Tesla/AutoPi: $8.99/mo or $89.99/yr
- Macaron: $5.99/mo or $59.99/yr
DIMO Limited (no DIMO Mobile car tracking features, still earns rewards)
- R1/Tesla/AutoPi: $3.99/mo or $39.99/yr
- Macaron: $1.99/mo or $19.99/yr
What if my subscription duration displays incorrectly?
Contact [email protected] immediately with:
- Your order number.
- Device serial number (photo).
- Screenshot of the error.
For information on what utility your subscription provides, please check this article.
For further help, email [email protected].