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DIMO Subscriptions FAQUpdated 9 days ago

When will I see live data after subscribing? 

You’ll start seeing live vehicle data immediately once your subscription is active.  


What payment methods do you accept?

We currently support credit/debit cards (Visa, Mastercard, Amex). Our team is actively investigating other payment options, including using your tokens.  


What if I don’t want to pay for a subscription? 

You can still:  

  • Access the DIMO app and transfer tokens.  
  • Maintain staked tokens (locked per your agreed staking period).  

But you’ll lose:  

  • Ability to earn tokens from vehicle data.
  • Live vehicle data visibility. 


Will I earn more rewards after subscribing?

Rewards are calculated based on DIP-2: Rewards Framework. Active subscriptions are required to earn rewards, but do not inherently increase reward rates.  


Can I get a subscription write-off or exception?

No. Subscription fees are mandatory for data access and rewards. We do not offer payment exemptions or write-offs. 


What subscription plans are available?

DIMO Pro (all features)

  • R1/Tesla/AutoPi: $8.99/mo or $89.99/yr
  • Macaron: $5.99/mo or $59.99/yr

DIMO Limited (no DIMO Mobile car tracking features, still earns rewards)

  • R1/Tesla/AutoPi: $3.99/mo or $39.99/yr
  • Macaron: $1.99/mo or $19.99/yr


What if my subscription duration displays incorrectly?

Contact [email protected] immediately with: 

  1. Your order number.
  2. Device serial number (photo).
  3. Screenshot of the error. 


For information on what utility your subscription provides, please check this article

For further help, email [email protected].

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