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Account & Privacy

Who Is Paying for the Cell Costs?

Currently, DIMO is paying the cost of transmitting data from your vehicle for at least 12 months (applicable for the DIMO AutoPi only). After this initial 12-month period, the DIMO DAO will decide how costs will be handled going forward.

By Connecting To DIMO, What Kind of Data Am I Providing From My Vehicle?

For more information on what kind of data DIMO collects, click here.

Wrong Account

As a user, you will sign the data with your wallet and DIMO will validate the signature when data is received.

What Do I Do If I’ve Lost Access to My Account?

If you lost access, do not worry. We can help you and guide you on how to recover your account. Click here

If I Opt-In To Share Data With A Partner, Where Does That Data Go?

For information on where your data goes, click here.

Who Will DIMO Sell Data To?

For information on who DIMO sells data to, click here.

How Do You Validate the Data?

As a user, you will sign the data with your wallet and DIMO will validate the signature when data is received.

Can You Show Me The Data You’re Collecting?

For more information about your activity log, click here.

Can I Delete My Data At Any Time?

For information on how to have your data deleted, click here.

Am I Providing Access To Any Cameras In The Car?

No! We can’t access any forward facing or rear-view cameras, and the APIs or hardware that is a part of DIMO today does not pass this data.

How Are You Going To Get CAN Codes?

DIMO is an open source supporter and contributor. For more details click here.

Hacked or Compromised Accounts

If your account was hacked and you need advice on what to do, click here.